The House of Demeter Shipping Policy
At The House of Demeter, we believe in bringing the divine essence of Greek mythology right to your doorstep. Every package is prepared with care, ensuring that the journey from our realm to yours is as seamless as possible. Below is everything you need to know about our shipping process.
Processing Time
Each of our products is crafted with meticulous care, as if forged by the gods themselves. Please allow 7-10 business days for order processing. During high-demand periods or holidays, processing may take an additional day. We appreciate your patience as we prepare your order to perfection.
Shipping Rates & Times
We offer a variety of shipping options to suit your needs, each one symbolizing the speed of the gods:
Standard Shipping (5-7 business days): $10.50
If other shipping methods are needed, please reach out for a different shipping rate quote.
Note: Shipping times are estimates and begin after your order has been processed.
Free Shipping:
We offer free standard shipping on all domestic orders over $100 with code: Devine
International Shipping
At this time, we do not offer international shipping but we are looking forward to adding this option in the future!
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can follow its journey from Mount Olympus (well, almost) to your home. If you have any questions about your shipment’s status, feel free to contact our customer service team—we’re here to help every step of the way!
Lost or Stolen Packages
In rare cases where a package might be lost or stolen, we are here to assist. While we cannot be held liable for packages once marked as delivered, we’ll do everything we can to work with you and the shipping carrier to resolve any issues. Please contact us within 48 hours if your package has not arrived as expected.
Returns & Exchanges
We want you to love every single one of our products. If for any reason you are not satisfied, please refer to our Return Policy for details on how to initiate a return or exchange. Your satisfaction is our priority, and we’re committed to ensuring a heavenly experience with every purchase.
Contact Us
If you have any additional questions about our shipping policy or need assistance with your order, our customer support team is just a message away. Reach out at Houseofdemeter@yahoo.com or visit our Contact Us page. We’re here to make your experience as smooth and delightful as possible.